After sales attention:This product is customized item, which is not eligible for return without reason.
Please kindly note this product is customized item, the return policy differs from that of regular products, it is not eligible for return without reason. Before making your purchase, we encourage you to contact with the seller for more details.
-Please check the detailed data and submit the order in the size closest to your body size data.If you can not make sure about your size, please feel free to contact us, we will give you a suggestion.
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US2 size : Bust: 32.5 inches, Waist: 25.5 inches, Hips: 35.75 inches, Hollow to Floor: 58 inches.
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US4 size : Bust: 33.5 inches, Waist: 26.5 inches, Hips: 36.75 inches, Hollow to Floor: 58 inches.
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US6 size : Bust: 34.5 inches, Waist: 27.5 inches, Hips: 37.75 inches, Hollow to Floor: 59 inches.
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US8 size : Bust: 35.5 inches, Waist: 28.5 inches, Hips: 38.75 inches, Hollow to Floor: 59 inches.
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US10 size : Bust: 36.5 inches, Waist: 29.5 inches, Hips: 39.75 inches, Hollow to Floor: 60 inches.
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US12 size : Bust: 38 inches, Waist: 31 inches, Hips: 41.25 inches, Hollow to Floor: 60 inches.
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US14 size : Bust: 39.5 inches, Waist: 32.5 inches, Hips: 42.75 inches, Hollow to Floor: 61 inches.
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US14W size : Bust: 41 inches, Waist: 34 inches, Hips: 43.5 inches, Hollow to Floor: 61 inches.
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US16 size : Bust: 41 inches, Waist: 34 inches, Hips: 44.25 inches, Hollow to Floor: 61 inches.
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US16W size : Bust: 43 inches, Waist: 36.25 inches, Hips: 45.5 inches, Hollow to Floor: 61 inches.
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US18W size : Bust: 45 inches, Waist: 38.5 inches, Hips: 47.5 inches, Hollow to Floor: 61 inches.
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US20W size : Bust: 47 inches, Waist: 40.75 inches, Hips: 49.5 inches, Hollow to Floor: 61 inches.
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US22W size : Bust: 49 inches, Waist: 43 inches, Hips: 51.5 inches, Hollow to Floor: 61 inches.
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US24W size : Bust: 51 inches, Waist: 45.25 inches, Hips: 53.5 inches, Hollow to Floor: 61 inches.
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US26W size : Bust: 53 inches, Waist: 47.5 inches, Hips: 55.5 inches, Hollow to Floor: 61 inches.
Tipd
If You Choose Custom Products,
Please provide us with your size parameters.(as shown in the figure below)
1.Full Bust = ___ cm/inches.
2.Waistline = ___ cm/inches.
3.Hip Circumference = ___ cm/inches.
4.Hollow to floor(bare foot) =___ cm/inches.
5.Height(bare foot) =___ cm/inches.
6.Sleeve Lenght =___ cm/inches.
7.Armscye =___ cm/inches.
8.Arm Circumference =___ cm/inches.
9.Wrist Circumference =___ cm/inches.
10.Height of heel (The shoes you're going to wear on the day you wear this dress) =___ cm/inches.
-.Dress Back:lace up or zipper
-.The date the dress will be worn?
-.If you have any other special requirements, please do not hesitate to contact us.
Material:all our wedding dress,wedding gown,bridal dress,evening dress,prom dress,bridesmaid dress,party dress,mother of brides dress and other wedding accessories fabric is Satin, chiffon, taffeta, tulle, organza, velvet etc.All using high-quality material.
Color: you can choose any color you like from color card ,then tell us the color number.
-Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we can not guarantee that the color of our products will be exactly the same with the photographs you saw.
1.I need another color and customized size,but I can't choose it when I place this order, what should i do?
Our size and color are free.You can place this order with your own request.We will make the dress according your new message.
2. Can I do some changes on the original design or Can your factory make my own design?
Absolutely OK! Please contact us before order.
3.Can i choose different color and customized size?
Sure,please refer to details below.
4. Urgent or Rush Order
We also accept rush order.Please contact us before order to confirm the date and surcharge accordingly,thank you.
5.Customs fees
In most time sometimes in some countries, the customs officer may be strict. we dont accountable any customs fee, Please check it out the customs policy at your own place.
Notes:
1. As an honest seller,we guarantee the dress will be 90%-95% same as original picture shown. If you want 100% exactly same, please forgive. We can not guarantee, so please do not place the order if you still insist 100% similarity. Thanks for your undertstanding.
2. The wedding dress does not include any accessaries such as veils, gloves, petticoat inside and so on. Bidding is only for the dress!If you want accessaries, please contact us!
3. We suggest you choose lace up which is better to adjust the size to fit your body better.
4. Dress can be made in custom size, color, design. We strongly suggest you find a proffessional tailor to measure for you carefully following the Custom Measurements Guideline before buying a gown online.
5. No ready – made any dress. All the dress need to custom-made! The whole custom made process(from the date we receive your payment and measurements) will take 8-15 working days(Urgent orders except).
6. Before placing an order, please read all of our listings carefully, if you have any question, please feel free to contact us.
-Items will be send by TNT, UPS, FedEx, DHL, EMS,China Post etc
Shipping time: 4-13 days by TNT, UPS, FedEx, DHL,If you need an emergency, please choose these fast shipping channels, and the other types of transportation are very slow.
-Item will be couriered from China to your address. We may fold the gown inside out to protect the beading or lacing.
-Before shipment we will do a careful examination, tried to be no problems.But if the you get the goods found problems, please contact with us, we will help you properly addressed.
-Please confirm your order (right size, color, style) carefully before you decide to place the order. All the orders are arranged according to your order confirmation.
-If there is a problem or if the item is unsatisfactory, please do contact us first for a quick and atisfactory resolution, such as, refund or exchange another new item for you.
-Please kindly contact us for the return at first within 48 hours after receiving the item.
-The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn. If there is any dust, dirty spots, change and so on, we shall not offer refund.
-We offer FREE REPAIR on your dress! But the postage to send it back and re-shipping cost to you will be both on your account.
-It is required that the item or dresses should be returned to us within 3 days after the return request is accepted.
Your feedback is very important for us, please give us 5 stars if you satisfied with the dress,please contact us first if there is any problems.you can send email or chat with us on line,all email will be answered within 1 business day,if you do not receive our reply,please kindly resend your email,we will reply you as soon as possible.
Thank you !
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